At yappingirls, we value your trust and aim to provide a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

 

You can request a return or exchange only if:

• You received a defective, damaged, or incorrect product.

• You raise the request within 48 hours of delivery.

• The product is unused, unwashed, unaltered, and in its original packaging with tags intact.

 

We do not accept returns/exchanges for the following:

• Products returned after 48 hours of delivery.

• Items that are used, washed, or altered.

• Items with minor variations in colour, design, or fit (due to photography, lighting, or screen resolution).

• Products purchased during Sale/Discount/Offer periods, unless defective.

• Personalised/customised products (if introduced).

 

• To initiate a return/exchange, contact us at 📧 ina28@gmail.com or 📞 +91 7727025543 within 48 hours of delivery.

• Share your order ID, product details, and clear photos/videos of the issue.

• Once verified, our team will confirm whether the product qualifies for return/exchange.

• The customer must ship the item back securely (unless agreed otherwise).

 

• If a return is approved and replacement/exchange is not possible, we will issue a refund.

• Refunds will be processed within 7–10 working days after we receive and inspect the returned product.

• Refunds for prepaid orders will be credited back to the original payment method.

• Refunds for COD orders will be issued via bank transfer/UPI (details will be collected from you).

• Shipping charges/COD charges are non-refundable.

 

• Orders can be cancelled only before dispatch.

• Once shipped, orders cannot be cancelled or refunded.

 

For any return, exchange, or refund queries: